The Bloomin’ Bag Lady understands that you care how your personal information is used and shared. Whilst we appreciate you trust we will do so carefully and sensibly, The Bloomin’ Bag Lady is also obliged to comply with the requirements of the Federal Government’s National Privacy Policy, in accordance with the Privacy Act 1988 (“the Act”).

 

This document comprises our Privacy Policy.

 

This Privacy Policy incorporates information on how The Bloomin’ Bag Lady collects, uses, discloses and keeps secure your personal information.

 

1.      Collection of Personal Information

 

1.1   The information collected by The Bloomin’ Bag Lady from you assists us in personalising and improving the shopping experience for our customers. Such information is utilised primarily to ensure supply of goods to you the customer. Such information includes:

 

1.1.1          Name and address for delivery purposes;

 

1.1.2          Day phone number;

 

1.1.3          Email address;

 

1.1.4          Product preferences;

 

1.1.5          Information regarding promotions and other service of The Bloomin’ Bag Lady;

 

1.1.6          Information pertaining to membership or Wishlist components.

 

 

1.2   The Bloomin’ Bag Lady will not collect sensitive information without your consent, unless it is necessary for such information to be collected for an activity or function, and will not collect any such information in a secret or dishonest way.

 

2.      Use of Personal Information

 

2.1   The primary use of personal information is for the purposes listed under the heading, Collection of Personal Information, above. However, we will use and disclose your personal information for the approved purposes and in a variety of ways associated with the approved purposes, including the following:

 

2.1.1           To assist in the development of information technology, systems maintenance and development;

 

2.1.2          To assist in the development of information technology requirements, systems maintenance and developmental issues;

 

2.1.3          To analyse information for product development, marketing and research purposes and to improve and extend our range of services;

 

2.1.4          To investigate and resolve complaints concerning the provision of services by us or others associated to us;

 

2.1.5          Marketing directly to you in accordance with the National Privacy Principals;

 

2.1.6          Disclosure of your personal information to any other organisation or person involved in carrying out any necessary function or activity on our behalf, including complaints handling and fraud prevention, whether within Australia or overseas;

 

2.1.7          Disclosure of your personal information in a manner authorised or required by law;

 

2.1.8          For any unrelated secondary purpose to which you consent;

 

2.1.9          For compliance with any legislative and regulatory provisions

 

2.2   Moreover, we shall not utilise personal information without taking reasonable steps to ensure that the information is accurate, complete and up to date.  

 

3.      Security and Quality of your Personal Information

 

3.1   The Bloomin’ Bag Lady will take reasonable steps to ensure that any of your personal information that is collected, stored, used or disclosed by us is accurate, complete and up-to-date. To do so, The Bloomin’ Bag Lady shall do the following:

 

3.1.1         The Bloomin’ Bag Lady will review its collection and storage practices on a regular and ongoing basis to determine how improvements to accuracy can be achieved.

 

3.1.2         The Bloomin’ Bag Lady requires its employees and contractors to perform their duties in a manner that is congruent with our legal responsibilities in relation to privacy.

 

3.1.3         The Bloomin’ Bag Lady will take all reasonable steps to ensure that all paper and electronic records that contain personal information will be stored in a facility that will not allow unauthorised access.

 

3.1.4         The Bloomin’ Bag Lady will review its information security practices on a regular and ongoing basis to determine how improvements to security can be achieved.

 

 

4.      Are Your Personal Account Details Stored Safely?

 

4.1   The Bloomin’ Bag Lady shall take reasonable steps to ensure the security of personal information held by it from such risks as loss or unauthorised access, destruction, use, modification or disclosure of data. The Bloomin’ Bag Lady only permits your details to be accessed by authorised personnel.

 

5.      Openness

 

5.1   Should you have an inquiry or complaint regarding privacy or our privacy policy, we request there be referred to our Customer Service representatives. Representatives can be contacted using enquiries@bloominbaglady.com.au

 

 

6.  Amendments to this Privacy Policy

 

6.1 This Privacy Statement may change from time to time. These changes shall be highlighted in this area at the time of amendment.